User experience is most important for health care
So many issues can arise when importing a contract.
Has the document been modified after signing? Has the signature been forged?
When you cannot prove the identity of their signer, the contract becomes harder to enforce
|User Experience How easy and robust?||
|DocuSign has numerous reports of interface bugs that cause hospitals to resort to paper agreements. Okta does not provide a document signing product to its health care customers.|
|Contract Import How efficient and accurate is the import process?||
|DocuSign's contract import process is riddled with errors and causes health care facilities to fail over to paper and no support is offered.|
|Signature Integrity Smart Signatures or old e-signatures?||
|DocuSign uses archaic e-signatures that allow an agreement to be changed after signing. Center Identity uses smart signatures that will notify all parties if the document has been changed after signing.|
|Contract Enforcement Identity of signer can be verified?||
|DocuSign identities cannot be verified. All identities for DocuSign are tied to the user's email. If you have access to their email, you can impersonate them. Center Identity uses smart signatures that are tied to a notarized identity. Completely verified.|