Consider the expense of resetting just 10 accounts daily:
Help Desk Calls / Day
Reset Cost (Help Desk and Lost Productivity)
Total Monthly Cost (31 days)
Potential Monthly Savings*
*based on a 90%+ success rate reported in a study conducted by the University of Munich on text-based security questions.
Consider the expense of resetting just 10 accounts daily:
Help Desk Calls / Day
Reset Cost (Help Desk and Lost Productivity)
Total Monthly Cost (31 days)
Potential Monthly Savings*
*based on a 90%+ success rate reported in a study conducted by the University of Munich on text-based security questions.
Center Identity revolutionizes security questions by harnessing the capabilities of artificial intelligence, here are some of the key features:
Center Identity's AI continually refines the user-generated security questions. If it detects any issues with the question's strength or predictability, it can suggest improvements or alternative questions to enhance security.
Our AI evaluates security question answers in real-time. When users provide their answers, our AI immediately scans for vulnerabilities like guess-ability, unclear input, and other insecure patterns.
Experience the game-changing ROI of AI and cognitive science driven password reset.
One of the primary benefits of an improved account recovery solution is a reduction in support costs. By making it easier for users to recover their accounts without needing assistance from customer support, you can save money on support staff salaries and reduce the volume of support tickets.
Enhanced security questions and AI-driven answer matching can decrease the chances of legitimate users getting locked out of their accounts due to forgotten answers. This, in turn, can lead to higher user satisfaction and fewer missed revenue opportunities caused by frustrated users, while also reducing expenses related to support and lost productivity.
When other modern methods fail, your last knowledge-based factor remains strong. Our approach offers far greater protection against fraud than traditional security questions — ensuring security even when devices and recovery channels are compromised or unavailable.
Contact us to explore how Center Identity's AI-driven solutions can transform your account recovery.