Simplified Account Recovery With AI-Powered Security Questions

Our AI-driven system checks the answers provided by your users to maximum security and minimize liability..

Consider the expense of resetting just 10 accounts daily:

0

Help Desk Calls / Day

$1.4

Reset Cost (Help Desk and Lost Productivity)

$434.0

Total Monthly Cost (31 days)

$390.6

Potential Monthly Savings*

*based on a 90%+ success rate reported in a study conducted by the University of Munich on text-based security questions.

Simplified Account Recovery With AI-Powered Security Questions

Our AI-driven system checks the answers provided by your users to maximum security and minimize liability..

Learn more Request demo

Consider the expense of resetting just 10 accounts daily:

0

Help Desk Calls / Day

$1.4

Reset Cost (Help Desk and Lost Productivity)

$434.0

Total Monthly Cost (31 days)

$390.6

Potential Monthly Savings*

*based on a 90%+ success rate reported in a study conducted by the University of Munich on text-based security questions.

What are AI enhance security questions?

Traditional security questions often rely on generic and, with enough research, guessable information, leaving accounts vulnerable to unauthorized access. Center Identity leverages the power of AI to transform this crucial aspect of security. Our AI tailors security questions to the individual user, making them more specific and relevant. This customization significantly reduces the chances of attackers guessing or obtaining answers through research.

How Do They Work?

Users are prompted to create their security questions during the initial setup or when resetting their security information. Users are encouraged to choose questions that evoke personal memories or experiences. These questions are meant to be unique to each user and not easily guessed by potential attackers.

Features

Center Identity revolutionizes security questions by harnessing the capabilities of artificial intelligence, here are some of the key features:

AI Question Assessment

Once a user submits their chosen security question, our AI system steps in to assess its strength. The AI evaluates the question's complexity, uniqueness, and relevance to ensure it meets the criteria for robust security. It checks for any patterns that may make the question predictable or easily answerable.

Adaptive Questioning

Center Identity's AI continually refines the user-generated security questions. If it detects any issues with the question's strength or predictability, it can suggest improvements or alternative questions to enhance security.

Answer Assessment

Our AI evaluates security question answers in real-time. When users provide their answers, our AI immediately scans for vulnerabilities like guess-ability, unclear input, and other insecure patterns.

Flexible Matching

Center Identity's AI understands that users may not always provide answers that match their initial input exactly. It employs advanced algorithms to determine if the provided answer is essentially correct, even if there are slight variations. This flexibility ensures that legitimate users can regain access to their accounts with ease.

Key Benefits for your Business

Experience the game-changing ROI of AI and cognitive science driven password reset.

Reduced Support Costs

One of the primary benefits of an improved account recovery solution is a reduction in support costs. By making it easier for users to recover their accounts without needing assistance from customer support, you can save money on support staff salaries and reduce the volume of support tickets.

Decreased Account Lockouts

Enhanced security questions and AI-driven answer matching can decrease the chances of legitimate users getting locked out of their accounts due to forgotten answers. This, in turn, can lead to higher user satisfaction and fewer missed revenue opportunities caused by frustrated users, while also reducing expenses related to support and lost productivity.

Prevention of Unauthorized Access

When other modern methods fail, your last knowledge-based factor remains strong. Our approach offers far greater protection against fraud than traditional security questions — ensuring security even when devices and recovery channels are compromised or unavailable.

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