Consider the expense of resetting just 10 accounts daily:
Help Desk Calls / Day
Reset Cost (Help Desk and Lost Productivity)
Total Monthly Cost (31 days)
Potential Monthly Savings*
*based on a 90%+ success rate reported in a study conducted by the University of Munich on text-based security questions.
Consider the expense of resetting just 10 accounts daily:
Help Desk Calls / Day
Reset Cost (Help Desk and Lost Productivity)
Total Monthly Cost (31 days)
Potential Monthly Savings*
*based on a 90%+ success rate reported in a study conducted by the University of Munich on text-based security questions.
A study conducted by the University of Munich on text-based security questions revealed that 24% of users couldn't recall their answers even after multiple attempts.
Attackers succeeded in guessing answers 38% of the time. With such fallback mechanisms, you're effectively offering attackers a 38% chance to breach your system.
Location-based security questions, as studied by the University of Munich, achieved 90%+ recall rates even after six months.
The same study also concluded that secret locations are a viable replacement for text-based security question answers.
Learn moreSchedule a time with our team to address your specific needs and explore how we can help.